This policy explains what information is collected through this website, how it is used, and the choices available to you. This website is owned and operated by Rachel Knight, M.D., Inc., a California professional corporation.

1. What this policy covers

This policy applies only to information collected through this website, including the contact and appointment request form.

It does not apply to:

• The secure client portal, which is operated by a third-party practice management provider under its own privacy policy and terms.
• Medical records and treatment information created in the course of care, which are governed by applicable state and federal medical privacy law and by the practice's separate patient-facing policies.

2. Information collected

Information you provide. When you submit the contact or appointment request form, you may provide your name, email address, telephone number, and any information you choose to include in the message field. You may also provide information if you email or call the practice directly.

Information collected automatically. Like most websites, this site and its hosting provider may automatically collect technical information such as your IP address, browser type, device type, referring page, pages viewed, and the dates and times of your visits. This information is collected through cookies and similar technologies and is used in aggregate to understand site usage and maintain site security.

3. How information is used

• To respond to your inquiry and, if appropriate, to arrange an introductory call or appointment.
• To communicate with you about scheduling and administrative matters.
• To operate, maintain, secure, and improve the website.
• To comply with legal obligations.

Information submitted through this website is not sold, rented, or used for advertising purposes.

4. How information is shared

Information may be shared with:

• Service providers that support the operation of the practice and this website, such as website hosting, email, form delivery, scheduling, and practice management providers. These providers are permitted to use the information only to provide services to the practice.
• Legal and regulatory authorities, where disclosure is required by law, court order, or legal process, or where necessary to protect the rights, safety, or property of the practice or others.

Personal information is not sold or shared for cross-context behavioral advertising.

5. Cookies and analytics

This site may use cookies and similar technologies for essential site functionality, security, and basic analytics. Most browsers allow you to refuse or delete cookies through their settings. Disabling cookies may affect how parts of the site function.

6. Do Not Track

Some browsers offer a "Do Not Track" signal. There is currently no common industry standard for how such signals should be interpreted, and this website does not respond to them at this time.

7. Individually identifiable medical information

Any personal health information you voluntarily include in a website form is treated as confidential and is used only to respond to your inquiry. Information you provide through the website before you become a patient is not a medical record. Once you become a patient, medical information created in the course of care is protected under applicable state and federal law, including California's Confidentiality of Medical Information Act.

8. Data retention

Inquiries submitted through the website are retained only as long as reasonably necessary to respond to them, to maintain records of communications, and to comply with legal obligations, after which they are deleted or archived.

9. Security

Reasonable administrative and technical safeguards are used to protect information collected through this website. However, no method of transmission over the internet is completely secure, and no guarantee can be made that information transmitted through the website will remain private.

10. Children's privacy

This website is intended for adults. It is not directed to children, and information is not knowingly collected from children under 13. If you believe a child has provided information through this site, please contact the practice so it can be deleted.

11. Your California privacy rights

California residents may, to the extent applicable law provides, have the right to request the categories and specific pieces of personal information collected about them, to request deletion of that information, and to be free from discrimination for exercising those rights. California Civil Code section 1798.83 also permits California residents to request information about disclosure of personal information to third parties for direct marketing purposes; the practice does not disclose personal information for that purpose.

To make a request, use the contact information below.

12. Third-party links

This website may link to third-party sites, including the secure client portal. The practice is not responsible for the privacy practices or content of those sites. Please review their policies directly.

13. Changes to this policy

This policy may be updated from time to time. Changes are effective when posted, and the "Last updated" date above will be revised accordingly.

14. Contact

Questions about this policy may be directed to:

Rachel Knight, M.D., Inc.
drknight@rachelknightmd.com
424-369-7723